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tangled up in a mess created by an error at healthcare.gov which caused a breach of private information that nobody in the government has been able to explain to them. a few weeks ago, south carolina attorney tom doogle shopped around at healthcare.gov but thought the plans were too expensive. so he went on with his life until friday, when a stranger named justin in north carolina called to say that his brand-new healthcare.gov eligibility notice contained personal information about tom and his wife. >> i didn't know if he was trying to phish for my personal information or if he really had my personal information. >> reporter: tom has tried calling, e-mailing and live chatting healthcare.gov. but so far, nobody has been able to fix this mix-up. >> there is no system for reporting a security breach. any bank or any other secure online system you can easily report potential security breaches. >> reporter: they explain, quote, we identified a piece of software code that needed to be fixed and that fix is now in place. >> health care is a very personal decision. the insurance you sign up fo
for the healthcare.com debacle. the applicants financial data could be compromised. >> would you shutdown the system and give a security test. >> no sir if you read the memo. >> >> i have read it. >> the weekly testing of the devices and including interface testings daily and weekly scans are going on. taken together the problems with the launch have given the republicans an opening to regain footing. >> it's the president's ultimate spoferencibility, correct. spoferencibility -- responsibilities correct. >> he is the president and he is responsible for the program. >> he is responsible for the problems at the website. he is angry about it and he said that those problems are fixed mid november according to the officals. sebilius was asked if the problems with the website would cause a delay. pushing back the deadline where everyone must have health insurance or face a fine. sebelius says there is americansty of time for everyone to get insurance. they are not going to push back the dea deadline. >> mike viqueira at the white house. >> some states are having problems with the affordable care act. one
of congress are pushing for answers. >> healthcare reform in this state was a success. it doesn't mean that it was perfect right away. there were early problems to solve. there were changes that had to be made. anybody here who is involved in it can tell that you. and by the way all the parade of horribles, the worst predictions about healthcare reform in massachusetts never came true. they are the same arguments that you're hearing now. >> reporter: as if the week went bad enough revelations of secret spying tactics are creating an uproar here and abroad. tureous though the nsa tracked the conversations of millions of citizens and some leaders. german chancellor angela merkel had her phone tapped as far back as 2002. obama personally apologized to merkel, but there are still questions about whether he knew about the eavesdropping. >> welcome to the white house. >> reporter: when things go wrong president obama often grabs hold of the situation and works to correct it in a big public way. >> nobody is matter than me about the fact that the website is not working as well as it should, w
for healthcare via the troubled federal website was minuscule in the first couple of days of the website's life. according to house committee that released early numbers it is in the low hundreds. but here's the question, how does that number stack up to the first weeks of obamacare? how does it stack up to those who signed up for romney care back in 2006? al jazeera's john terrett has been investigating for us. >> you gave it away just now. >> reporter: the healthcare.gov is sick. we know that. we've seen it since it launched back on october 1st. that's not really news. what is news is we're getting a hint of how sick this site through which people 36 states purchase healthcare under the new law might begin in the early days. on the beginning day, six people, total six people had signed up and enrolled for healthcare under the obamacare laws. by the second day, october 2nd, much better, more than 100 people had signed up, and then only 248 have signed up at the end of that second day october 2nd. we know this because the house oversight and government reform committee have released these figur
conferees held their first formal meeting. secretary sebelius testified before congress on healthcare.gov. nsa officials testified as well on their spying programs. the farm bill conferees have begin negotiations. what is your top story this week? we will go through the papers on "washington journal." we want to know what you think the most important story is. , numbers on your phone. us on social media or leave a comment on our twitter feed. make a comment on our facebook page. address --r e-mail our lead story in the washington post is restrained nsa. mounting revelations about the extent of federal surveillance. push forving her a new significant legislative action from an industry that long tried to stay above the fray in washington. after months of calling for the government to be more transparent about its surveillance programs, tech leaders have begun demanding substantial new restraints on the national security agenc y's collection of information across the globe. the pivot marks and aggressive new posture -- marks and aggressive new posture. attentionvoting more to blunting p
a reflection of the healthcare program. more than any other single issue and it is a disaster for the average american who is looking for a job. >> when the employer mandates, a year from now, what you talk about is going to hit hard and it's going to be another blow to this program. one of the things about this program is not the thing eleanor talks about, the website, which is going to be cured. but one after another, major problems to the program itself is coming down the road and there's a lot of democrats and i would predict that the democrats are going to ask for this individual mandate to be thrown off. >> okay. okay. all in the family. >> barack is not the only obama to promise you can keep your insurance. first lady, michelle obama, was secretary at her side, made the same claim to leaders of women's groups at the white house, quote, if you already have insurance and it seems there are a lot of people who are worried that they will lose what they have under this plan, but under this plan, if you already have insurance, you are set. nothing changes. you keep your insurance. you kee
but at a veryslw reliabilitiy. lou: at that moment, the hoff move system was down -- healthcare.gov system of down, and stayed down, sebelius offered a apology, and told the committee to hole her accountable for the ale lure, and insisting that the t presidd not lie when he told americans they could keep their health care insurance if they liked it. but when pressed if the president of the responsible for the law failures, she said, whatever, yes. he is the president. fox news chief congressional correspondent mike emmanuelle on capitol hill with our report. >> reporter: kathleen sebelius defending the roll out of president's health care law but said, she is accountable. >> i am as frustrated and angry as anyone with the flawed launch of healthcare.gov. so let me say to these americans, you deserve better. i apologize. >> reporter: chairman upton accused sebelius and others of false advertising prior to healthcare.gov launch. >> over months leading to october 1 launch, secretary and her colleagues at hhs looked us in the eye, and testified that everything was on track. >> reporter: after a lot of
for the healthcare law on its first day. that's right. six people. recent "saturday night live" skit mocking health and human services secretary kathleen sebelius was spot on. >> millions of americans are visiting healthcare.gov, which is great news. unfortunately the site was only designed to handle six users at a time. [ laughter ] >> in total, 248 people enrolled in obama care nationwide by the end of day two according to an internal obama administration memo obtained by that oversight committee. adding to the list of white house whos is the fact that the vast majority of those signing up on state exchanges are signing up for medicaid while a much smaller number are signing up for private insurance, the administration says it will release official enrollment numbers in mid november, but, if the numbers are as bad as these reports suggest, what will the president do? joining me now to react from washington, d.c., democrat strategist julian epstein. julian, six? you couldn't make this up. if i had said six, they would call me crazy, racist, who know what is they would call me. six. >> i'm the firs
desperately you need affordable coverage. i want to assure you that healthcare.gov can and will be fixed, and we're working around the clock to deliver the shopping experience that you deserve. >> reporter: a lot of indignation, and umbridge on the part of the republicans. the irony when this website is up and functioning it will help millions of people to enroll in the affordable care act. dave camp is the republican chairman of this committee. from michigan. he wants to know how many people have been successful in going through the website and obtaining insurance. >> do you not know? do you know have any idea how many people have enrolled? >> folks are still in the process of enrolling, but in the state base exchange and the federal exchange. we'll have knows numbers in the middle of november. >> are you getting those numbers? >> not yet. >> you have no numbers on who has enrolled? so you have no idea? >> we'll have those numbers available mid-november. >> reporter: the administration of course knows how many people have been successful in going through the website. they just don't wan
-- exct healthcare is by definition redistributional. today, m.s. tabner offered a feabile apology for the web site failures, and said, we have a system that is working, it is just not working at the success rate high want. fox news chief congressional correspondent mike emmanuelle on capitol hill with our report. >> reporter: 4 weeks after the role out of the obamacare web site healthcare.gov, the administrator for cms said they should have done better. >> i want to apologize to you that the web site has not worked as well as it should, we know how desperately you need affordable coverage, i want to assure you that healthcare.gov can and will be fixed. and we are working around the clock. >> reporter: republican lawmakers were tougher. >> we know that the affordable care act is the law of the land. we do. but we also understand from our constituents there is a disaster of a roll out that is occurring. not a hiccup about a disaster of a roll out. >> reporter: committee charm dave camp ask if administration would makes it internal project of enrolling 495,000 by october 1. >> we wil
who hate paperwork. we were promised you wouldn't have to deal with this if you have a good healthcare plan. nobody talked about, there's junk healthcare plans that don't cover hospitalization, that don't cover anything, really, and people like it because they haven't been sick. i am with eleanor on this. i think it will be duked out in the end on what your values are. african americans are for this because they need it. the working poor, they don't have health insurance and the whites are the other group in this case, they are against it. this will be duked out. you want health insurance or not from the government? >> mort. >> let me give you a factual. determine whether or not you were full-time or part-time work. the first six months of last year, these are labor statistics, we created jobs and lost 97,000 full-time jobs. now, we created, it balanced out a little bit, but that is a direct reflection of the anticipation that part-time jobs are not going to be covered by this insurance program. so in terms of employment, 65% of the jobs this year are part- time jobs. this is all a r
. the trouble with the healthcare website and the promise to fix it. going too far. members of congress send a message to the nsa. what about the spying on allies? plus... wall street record. stocks to all all time high. invasion of the locust. >> we begin with pay policy jeez and anger over the affordable care act. the first time since the problematic rollout four weeks ago, the obama administration is apologizing but that did little to ease the outrage on capitol hill. mike viqueira is standing by >> reporter: it's gone from a proud moment to an embarrassing episode for president obama and his administration. now, a top official concedes it's about more than just glitches. >> at first, they blamed unexpected volume, calling it a sign of public enthusiasm. now, four weeks into launch, the official in charge of the website offered this: >> to the millions of americans who have attempted to use healthcare.gov to shop and enroll in healthcare coverage, i want to apologize to you that the website has not worked as well as it should. >> that isn't good enough for republicans who say the faults
the affordable healthcare act some of the details get lost between the bronze and gold levels of care. and a website that is impossible for people to manage and navigate. one detail is hard t to forget. it's been a mantra since as far back as 2009. no one loses their healthcare chan plan. >> you have health insurance. it doesn't mean a government take over. you keep your own insurance. if you like your plan you can keep your plan. >> he said it a few times. maybe it should have been ellipses. you know, dot dot dot. insurance companies have sent letters out like one that came out today to some people telling them that their insurance will be changed or even cancelled. your current plan can no longer be offered. nbc news is reporting that up to 75% of 14 million consumers will get a cancellation letter in the next year because their policies don't meet stan standards laid n the new law. and to the millions of americans that have attempted to use healthcare .gov to shop and enroll in healthcare coverages, i want to apologize to you that the website has not worked as well as it should. we
hill today about the failed healthcare website. this time health and human services secretary kathleen sebelius was in the hot seat taking full responsibility s. >> although was in charge as it was being built? >> -- was in charge -- >> at that team who is the individual -- >> michelle snyder. >> michelle snyder is the one responsible for this debacle? >> well, excuse me, congresswoman, michelle snyder is not responsible for the debacle. hold me accountable for the debacle. >> thank you, i yield back. >> sebelius also blamed the private contractors who built that site. she promises the site will be fixed by the end of november. in boston, the president defended the highly criticized rollout pointing to the slow start in massachusetts when that commonwealth reformed its healthcare in 2006. >> and today, there is nearly universal coverage in massachusetts! and the vast majority of its citizens are happy with their coverage. [ applause ] >> the president also stood by his promise that if you like your health coverage you can keep it. he said americans are only losing coverage because in
contentious as lawmakers demanded answers for the failures of healthcare.gov and at times secretary sebelius couldn't hide her frustration but ultimately she said to fix all of this, it's her responsibility. in boston, president obama said again he's not happy about the problems at healthcare.gov. >> i take full responsibility to make sure it gets fixed asap. >> reporter: and kathleen sebelius fell on her sword. >> hold me accountable for the debacle. i'm responsible. >> reporter: since healthcare.gov launched, it has been plagued by technical problems. even as sebelius was testifying, the website was showing this error message. >> we are working day and night and will continue until it is fixed. >> reporter: right out of the gate, sebelius apologized, but republican lawmakers wanted more. >> while i think it is great you are a team player and you are taking responsibility it is the president's ultimate responsibility, correct. >> you clearly -- yes, he is the president. he is responsible. >> reporter: lawmakers also zeroed in on this often-repeated mantra from president obama. >> if you lik
a decade. mass is sets the precedent that many in healthcare.gov enrollment will spike the closer we get to the deadline. the irs says 330,000 americans are far enough into the process to find out how big of a subsidy they'll receive. a good indicator of how many people are signing up. but the site faced another glitch. data system that verifies applicant information crashed. 36 states using federal exchanges and the 14 states that run their own. >> friend of the show josh barrow is back, editor of business insider, he is a boston guy. perhaps the answer came from what the healthcare.gov website needs is a pep talk from david ortiz, referring to nice pep talk that big papi was giving the guys in the dugout in the game that led to that winning the game. part of the problem is there's a big project giving the pep talk, part of the problem is we have folks in the democratic party that say we need to push the deadline back. but the problem with that the way insurance act wearies work, they start in the spring of 2014 to look at the pool and see what kinds of claims have been lodged and figur
healthcare.gov, which is great news. unfortunately, the site was only to handle six users at a time. have you tried restarting your computer? sometimes it helps to turn the computer off and then turn it back on. we don't know why, it just does. >> you know, if it were just that easy, jonathan, but kathleen sebelius is going to be in the hot seat later this week. how does she get in front of this to try to defend the disastrous rollout, i think is fair to say, the fact that they knew that october 1st was coming. it's almost as if they didn't know that date was a realistic one. >> it is a disaster. all she needs to do is just get out of there alive, basically. it's not going to go well no matter what happens. but i think while congresswoman ellmers raises some good questions that will be posed to secretary sebelius that she needs to answer because this is a fiasco right now, we need to distinguish between those who want to fix obama care and those who want to destroy obama care. and congresswoman ellmers and her colleagues in the republican party are not asking questions with the intent of maki
of healthcare.gov. so let me say directly to these americans, you deserve better. i apologize. i'm accountable to you for fixing these problems, and i'm committed to earning your confidence back by fixing the site. >> right now on "andrea mitchell reports," taking the blame. hhs secretary kathleen sebelius in the hot seat today, acknowledging the rollout is, in her words, a debacle, but facing new questions now about whether the website exposes millions of americans to a security risk of their personal data. >> don't you think you have the obligation to tell the american people that we're going to put you in this system, but beware, your information is likely to be vulnerable. would you commit today, secretary, to shut down the system and do an end-to-end security test? >> no, sir. if you read the memo -- >> oh, i have read it. >> it goes on to say that weekly testing of devices, including interface testing daily, weekly, scans are going on. this is a temporary -- >> that's not what the memo says, number one. number two, the contractors will tell you it's not happening. >> mr. chairman, point
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are promoted every day. healthcare starting under $40 a month. i got education benefits. i work at walmart. i'm a pharmacist. sales associate. i manage produce. i work in logistics. there's more to walmart than you think. vo: opportunity. that's the real walmart. ♪ hey lady! noooo! no! [ tires screech ] ♪ nooo! nooo! nooo! hey lady, that's diesel! i know. ♪ ♪ they always have. they always will. that's why you take charge of your future. your retirement. ♪ ameriprise advisors can help you like they've helped millions of others. listening, planning, working one on one. to help you retire your way... with confidence. that's what ameriprise financial does. that's what they can do with you. ameriprise financial. more within reach. >> okay. time now to take a look at the morning papers, from our parade of papers the washington post, the u.s. government is reporting the loss of $9.7 billion on the $50 bailout of general motors. since 2009, the u.s. treasury has reduced its equity in gm from about 60% to about 7%. the government plans to sell its remaining shares by next april, but the sha
of yahoo! and google. a new blow to barack obama's signature health-care reform after the troubled rollout of the website, announcing some americans already insured could lose the policies they have. and french football players threatened to go on strike over plans for a new super tax on the richest people in france. let's aw at this hour, star with the latest leak from former nsa contractor edward snowden. says theington post" national security agency has been hacking be data links that connect google and yahoo! around the world. laways the agency skirt the by collecting data from millions of local web users via underwater fiber-optic cables. kate moody explains. >> world leaders, foreign citizens, and internet giants, the latest victims of the national security agency's surveillance programs according to intelligence linked by edward snowden. the nsa has admitted to the program to access internet user accounts but described new reports that infiltrated yahoo! and google databases as factually incorrect. breakings not an essay into any databases. it would be illegal for us to do that. --
grilling from congress on the rollout debacle of healthcare.gov. and president obama heads to boston to talk up the program. >>> remember the movie "casablanca"? the leader of nsa intelligence likens the wire tapping controversy to the film. >>> and a wine shortage predicted for our future. >>> only minor injuries from this crash. >>> a woman plans to give overweight children letters rather than candy for halloween. >>> good morning. i'm mara schiavocampo. obama care will be on the spotlight again today on capitol hill. for the first time the administration issued a direct apology for the problem-plagued healthcare.gov website. tracie potts joins us with the latest. what can we expect today? >> reporter: you can expect pointed questions to kathleen sebelius. we've been looking through this, there are eight pages of prepared testimony where she'll talk about the problems with the website, but critics also want to know it tnoknow did the gove about the problems in advance and can americans even afford this insurance. today kathleen sebelius will tell congress that health care to the go
much. the healthcare.gov website has a new look. gone is the woman that's been the face of the website for these weeks. she's been replaced by new four ways to get coverage link perhaps being more direct in helping people navigate the website. this is to emphasize more ways for people to sign up for the health care. however, the change is basically cosmetic. it follows the latest problems with the site, the part that verified information for people applying for insurance went down yesterday. they are blaming a technical problem by verizon, which operates the federal data hub. wednesday is shaping up tore quite a critical day. that is when president obama will take the push for enrollment to massachusetts and also when health and human services secretary kathleen sebelius will testify about the problems with the website. renee elmers of north carolina is one of the committee members who will committee is sebelius. >> why did she repeatedly tell us by that october 1st, that website would be ready to go, that every american would be able to come on? i also want to understand, who did what
, -- kathleen sebelius and he hotseat over healthcare.gov. live coverage on c-span3 at 9:00 a.m. be toutingbama will the affordable care act in boston at the same place that mitt romney signed into law his health care initiative. that coverage also on c-span. sticking with the president today -- peter baker in the new writes about the accountability on the nsa spying issue. here's peter baker's headline. post, bye washington scott wilson, controversies show how obama's inattention to detail may hurt his presidential legacy. we want to get your thoughts on this. republicans, (202) 585-3881. democrats, (202) 585-3880. independents, (202) 585-3882. tweet, @cspanwj. you can also post your comments on facebook or e-mail us. on both fronts on the nsa and the health care law, president obama's! down to this -- i did not know. no president can be aware of everything going on in a sprawling government that he theoretically manage. -- theoretically manages. this constant questions about how much in charge he really is. days, the president's health and human services secretary said that the -- that despi
after healthcare.gov went down over the weekend adding fuel to the criticism and more fodder for snl. >> i have a number of friendly tips to help you deal with those problems. for example, have you tried restarting your computer. sometimes it helps to turn the computer off and turn it back on. we don't know why. it just does. >> poetic license, the literally legend maya angelou joins us this hour. children's love for books. >> good day, i'm andrea mitchell in washington. edward snowden's leaks keep coming faster than the white house can even respond. over the weekend the nsa claimed president obama had no idea angela merkel's personal cell phone was tapped back since 2002. so how credible is that denial? joining me now is chuck todd nbc's white house correspondent, political director and host of "the daily rundown." "new york times" white house correspondent mark landler who had a fascinating interview with national security adviser susan rice. that was in the sunday times. mark, first to you. this white house denial that the president even knew about the snowden leaks regarding ange
even working part-time. where i work, over 400 people are promoted every day. healthcare starting under $40 a month. i got education benefits. i work at walmart. i'm a pharmacist. sales associate. i manage produce. i work in logistics. there's more to walmart than you think. vo: opportunity. that's the real walmart. we've always been on the forefront of innovation. when the world called for speed... ♪ ...when the world called for stealth... ♪ ...intelligence... endurance... affordability... adaptability... and when the world asked for the future. staying ahead in a constantly evolving world. that's the value of performance. northrop grumman. longer hold national office. in fact, he may not even have the same heart he started out with but former vice president dick cheney is once again in the limelight and still beating the drums of war. yesterday on abc cheney gave a harsh assessment of the obama administration's policy in the middle east. >> i think our friends no longer count on us, no longer trust us, nor adversaries fear us. 9/11, saudis, egyptians, many in that part of the wor
care website, healthcare.gov, the administrate for the centers for cms said they should have done better. >> i want to apologize to you that the website has not worked as well as it should. we know how desperately you need affordable coverage. i want to assure you that healthcare.gov can and will be fixed. and we are working around the clock to deliver the shopping experience that you deserve. >> reporter: republican lawmakers were tougher in their assessment. >> we understand the affordable care act is the law of the land. we do. but we also understand from our constituents that there is a disaster of a rollout that's occurring, not a hiccup, but a disaster of a rollout that's occurring. >> reporter: committee chairman dave camp asked if the administration would make internal projection of enrolling 495,000 by october 31st. >> we will not have those numbers available until mid-november. >> so do you not know? do you not have any idea of how many people have enrolled? >> folks are still in the process of enrolling. in the state-based exchanges and in the federal exchange. and we w
night live. >> millions of americans are visiting healthcare.gov which is great news. unfortunately the site was only designed to handle six users at a time. >> reporter: would turn into an actual prediction. on friday, they revealed that only six americans were able to sign up on obama care flawed website on the first day. some unable to keep its health care plan. as the president promised over and over again. >> i said this once or twice but it bears repeating if you like your health care -- if you like if you like your plan, you keep your plan. you can keep your plan. period. >> reporter: it suddenly changed. most, if not all, could keep their health care plan. then there are the new bombshells in the book "double down." including campaign staffers offering an intervention after obama's disastrous first debate. the president telling them, "i just don't know if i can do this." his supposed take on bill clinton. "i like him, in doses." the splashiest claim, the obama campaign secretly did research on the possibility of replacing vice president biden with hillary clinton. >> did vic
. >> life support as they scramble to repair healthcare.gov by the end of the month deadline. can the obama administration recover from the damage already inflicted by the rough rollout? >> whether you like the model of obama care or not, the fact that the president sold it on a basis that was not true has undermined the foundation of his second term. i think it's rotting it away. >> double down. they changed the game with political tell-all that went behind the scenes with 2008 election. mark halperin back with latest insider scoop that's already shaking up the political landscape. they will noin me to share some of the most revealing moments of the 2012 white house including fallout inside team obama after this first debate performance rocked the campaign on its heals. >> take it and go to congress, fight for it. >> that's what we've done. made some adjustments and we're putting it before -- >> you've been president four years. you've been president four years. >> good monday to you. hope you had a great weekend. i'm kristen welker in for andrea mitchell. a billion dollar presidential cam
. healthcare starting under $40 a month. i got education benefits. i work at walmart. i'm a pharmacist. sales associate. i manage produce. i work in logistics. there's more to walmart than you think. vo: opportunity. that's the real walmart. avo: sales event is "sback.hen drive" which means it's never been easier to get a new passat, awarded j.d. power's most appealing midsize car, two years in a row. and right now you can drive one home for practically just your signature. get zero due at signing, zero down, zero deposit, and zero first month's payment on any new 2014 volkswagen. hurry, this offer ends october 31st. for details, visit vwdealer.com today. ideolog ideologue >> time to take a look at the morning papers from our parade of papers. the raleigh observer a carnival rider is under arrest accused of tampering with the ride the vortex. five people were hurt at the ride. the operator face three felony counts for assault with a deadly weapon. the injuries happened when the vortex restarted as passengers were getting off the ride, knocking five people unconscious. three of them reportedl
developments for us. >> there is even more than that. the latest salvo over healthcare.gov came just this afternoon when three house republicans slammed health and human services secretary kathleen sebelius for blaming problems with the rollout on the government shutdown. but the latest issue with the website wasn't political at all. it was another big technical problem over the weekend that only got fixed today. is it working or not? 27 days after it was supposed to be open for business, the healthcare.gov website crashed again over the weekend. it was up and running again on monday. the administration blames this latest problem on one of the 56 contractors for the project, a subsidiary of verizon called terremark which was responsible for website capacity issues. >> the healthcare.gov technical team continued troubleshooting the issue with the online creation account process. >> reporter: meanwhile, the administration had other pressing problems. a triple threat on capitol hill. republican chairman darrell issa and his house reform and oversight committee wanted a slew of documents
at the bottom. the settlement you will hear more about throughout the day. healthcare.gov backup, the extended maintenance over the weekend, will the website ever overcome these technical hurdles and make obamacare successful long-term? dagen: don't you want to shop over the weekend? isn't that when it should be working with mark rich edson has more details. rich: it will be down from 1:00 a.m. until 5:00 a.m. so if you are up in the middle of the night not expect to sign on to healthcare.gov. congressional committees run by republicans on the hill are subpoenaing documents. when they were encouraging people to website wasn't working to call on the phone or submit paper applications, it really didn't matter. these documents are meeting notes from officials, one saying to instruct the navigators, helping fight insurance to use paper applications rather than go through the call center. later on they acknowledged they all go through the same portal, the phone calls and the website that wasn't working. allowing people to feel like they're moving forward in the process and provides another option a
halloween. >> good morning to you, charlie. >> it's moving beyond healthcare.gov. some states that set up their own health insurance websites have had problems of their own. >> and sources tell cbs news those websites are costing more than billion dollars. jan crawford is in washington. jan, good morning. >> well, good morning, norah and charlie. that's $1 billion with a "b" to pay for these obama care websites with the states who have set up their own insurance wages and that's being paid for by the federal government courtesy of taxpayers and some of the websites have struggled to get off the ground. with healthcare.gov unusable for most, administrators have pointed to efforts in the states and called it success. >> they're eager to enroll folks and that is going smoothly. >> reporter: but people in some of those states may disagree with how smoothly it's going. one thing is for sure. the federal tax dollars are pouring in. the 15 states that opted to set up their own exchanges have set up $1.1 billion to launch and implement their own obama care websites, often paying the contractor to
on healthcare.gov has literally ground to a halt. >>> new spying allegations and report set to be published in el mundo newspaper,. >>> and syria sets a plan for getting rid of its chemical weapons. >>> and remember the life and legacy of rock pioneer lou reed who died today at the age of 71. >> it is one thing the health secretary praised about the obamacare website. but tonight the data hub has now gone down, halting online enrollment in all 50 states. just yesterday kathleen sebelius praised that as a highlight of ability. it's the latest in a series of problems plaguing healthcare.gov. verizon says it is seeking to solve that problem as soon as possible. other technology companies to identify and solve the root cause. she's set to testify before a house committee this week, sebelius will be in congress testifying this week. derrell issa says. >> if somebody doesn't leave, and there isn't a real restructuring not just a 60 days, somebody try fix it then he's missing the point of management 101 which is these people are to serve him well and they haven't. >> mississippi for one hoped to s
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